Restart your device and download the free Episode 1 base app again from the App/Play Store.Please note this will remove your save data. If the issue persists, delete the game app and shut down your device for 5 minutes.If that fails, try switching to another network with a stronger internet connection.Go into the Episodes menu and tap Restore.Restart your device and launch the game.Completely close the game app and shut down your device for 5 minutes.Make sure your device is logged into the same Apple account you used to make your initial purchase.
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